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Shipping & Delivery

METHOD AND COST

The shipping method and cost varies depending on your shipping adress. The method and cost will be calculated during checkout. Swedish orders are shipped with DHL while EU- and International orders are shipped with UPS. We offer free world wide shipping when ordering two pairs or more.

DELIVERY TIME

Within Sweden: 1-3 Days
Within Scandinavia: 2-4 Days
Within Europe: 2-5 Days
Outside Europe: 3-10 Days

Note that delivery time may vary, depending on external factors that we can not influence the weather or/and customs. We always send out your order as soon as possible with all the information and forms necessary to make it go as fast as possible through customs. For some destinations, we can not always guarantee these time frames. For more specific information (shipping times) contact hello@brallor.com.

CHANGE OF ADDRESS

Once an order confirmation has been received, the customer has 12 hours (within the cut off time) to contact hello@brallor.com to request a change of address. If past this time, we are not always able to get this changed and the item(s) will then be sent to the original address.

UNCLAIMED PACKAGE

If a package is not picked up and sent back to us and we will contact you about your order via the email you specified in the order. If we get the answer to send the package back, we will do it for free. If we get a response to the decision that the order should be returned, or if we do not receive a reply within seven working days, we will refund the amount of the order, minus a commission for the lost shipping cost. This amount is 100SEK (Swedish Crowns), 10 £ (Pounds Sterling), 10 € (Euro), 100NOK (Norwegian Krone) or 10 $ (USD) regardless country depending on what currency you paid in.